We are offering room to guest and hotel staff complimentary.
Here house room status can be use to bifurcate hotel staff use and actual guest.
How to Solve:
When you have room rate is 0 at that time, you can allow to go for “house use” option
User Privilege:
General Settings >> Allow to Give Complementary Rates
Note: When room rate become 0, rate type will be grayed out as per system
Screenshot 1: Make room rate 0 from rate information
Screenshot 2: Go to other Information >> Tick mark on House Use
Screenshot 3: Daily Summer Report – House Use Room
Screenshot 4: House Use Report (Bifurcation between complimentary & House use)
Video: