Service Charge Breakup Required on Invoice

We request that the Service Charge be displayed as a separate line item on the final guest bill/invoice instead of being included within the total bill amount.

Currently, when a service charge is applied to a food bill, it is automatically added to the total amount without a separate breakup. This creates confusion for guests and makes it difficult for hotel staff to clearly explain the bill components.

Displaying the Service Charge separately would provide the following benefits:

• Better transparency for guests.

• Easier bill explanation by front office staff.

• Improved compliance with internal accounting and audit requirements.

• Enhanced guest confidence by clearly showing all charges.

We believe this feature would be beneficial for many hotels and restaurants using Ezee Absolute. Kindly consider adding this functionality in a future update.

Thank you.

0 Votes