If any client or reseller complains that everytime to run the interface correctly. They need to run Hello Link in browser to get the ID scanner or Mykad to works. We need to troubleshoot some steps.
It can be possible that the ID scanner Host file license is expired and due to the reason client or reseller has to run the link in browser again and again.
To resolve the concern we need to open the file Integration Services and find the correct file, if it is for Mykad copy download link for Mykad and if it is for the ID scanner copy download link and paste in eZee folder where integration files are added.
Please make sure we select the correct folders based on integration and paste the files.
a We can run the link again to check if it gives hello message without any message or unsecured connections.
https://interface.ipms247.com:1112/ezeemykadservicelib/sayhello
Once we get the above message, we can inform client that this will never happen again. They will be able to use Mykad always without running the Test URL.
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