Below description error is coming when you start eZee Burrp/Backoffice/Frontdesk/FrontdeskConfiguration.

Error Description:

100: Connection Fail!
-2147165949:[Microsoft][ODBC SQL Server Driver][SQL Server]To connect to this server you must use SQL Server Management Studio or SQL Server Management Object(SMO).
Please contact eZee Frontdesk Support Team.

Cause: When SQL Compatibility does not match the SQL 2014 version backward compatibility on the server machine, It fails to connect with a database server. And so that when you click on ok on the above error it will show database version and application version is not matching as in following message box.

Solution:

Find the Backward Compatibility tools of SQL from the below link and install it.

If the Windows Operating System is 32 bit, Use the below tool.

https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/SQLServer2005_BC_32.msi

If the Windows Operating System is 64 bit, Use the below tool.

https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/SQLServer2005_BC_64.msi