How to post no-show or cancellation charge from guest in eZee Frontdesk?

Modified on Mon, 30 Dec, 2024 at 3:56 AM

Location:

Reservation List >> Select particular transaction >> Right Click >> Mark NoShow or Cancel>> Add Charge (If required) >> Next >> Take Payment >> Save.

Pre-requisite:
eZee Frontdesk Configuration >> Configuration >> Extra Charge

How to Access:
Please follow below steps to reactive reservation 

Screenshot 1: Mark no show or cancel
Screenshot 2: Add cancellation charges (No Show or Cancel charge should be defined in the system under extra charges)

Screenshot 3:Screenshot 4: Take actions for payment part as well
The reservation is cancelled and also payment is also made.

Video:

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