Error: -1: Could not load file or assembly ‘CrystalDecisions. Shared, Version=13.0.3500.0, culture = neutral ( Crystal Report Error ) in Frontdesk 7.0

Modified on Tue, 31 Dec, 2024 at 5:26 AM

Problem: While opening report, get below error

How to Access:
Please follow below steps to resolve error.  Close all eZee Application on this machine.

Screenshot 1: 
Go to Control Panel / All Control Panel Items / Programs and Features and Uninstall below crystal report files
then Download tool
Version Starting from example 7.0.248.4 onward that non- TLS
https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/CRSetupX86_70.msi
Version Starting from example 
7.0.248.104  onward that TLS
https://ezeenextgen.s3-us-west-2.amazonaws.com/download/TLS12/CRRuntime_32bit_13_0_22.msi
Check the Report nowIf it give problem in installation then find below solution:
1. Check Operating System Bits – ( 32/64 bits)
2. Open URL – https://support.microsoft.com/en-in/help/2977003/the-latest-supported-visual-c-downloads3. Run this CRRedist Tool
4. check for below link
https://www.microsoft.com/en-US/download/details.aspx?id=40784

Check windows update and reboot machine and run tools againif you get any error than please contact Technical Team.

Related Link:
Message: when we open folio & reports into 7.0 (The Type intializar for ‘CrystalReports.Engine.Report document’ threw an exception.)

Error: Access to the path ‘C:\Users\HP Home\AppData\Local\Temp\temp_C78ee84e-bb23.rpt’ is denied.

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