How to refund to guest in eZee Frontdesk 7.0? or Error: Sorry you cannot checkout this guest. Reason: Balance amount is not zero.

Modified on Tue, 31 Dec, 2024 at 5:36 AM

Problem:

How to Solve:
Here we have to refund amount to guest as extra amount taken by mistake. To refund amount, follow below steps:

Location:
eZee Frontdesk >> Edit Transaction / Room >> Payment Details >> Refund

User Privilege:
Payment >> Ability to refund

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Screenshot 4: Daily Refund Report