Lost & Found Feature Improvement

We would like to share a feature request based on day-to-day operational challenges faced by our hotel while using the Lost & Found module in your PMS.

Currently, the Lost & Found screen does not provide a filter to distinguish between Lost and Found items, which makes searching and tracking difficult especially when the data list grows.

In addition, there is no export or reporting option available. 
This restricts us from:

• Sharing monthly Lost & Found statistics with the General Manager

• Auditing the current status of each Lost & Found case

• Maintaining compliance records and historical tracking

We strongly recommend introducing:

• A Lost / Found filter in the search criteria

• An export to Excel / CSV option for Lost & Found data

• A dedicated Lost & Found report with monthly summary and item-wise status

Furthermore, the Guest Portal does not currently allow guests to report Lost or Found items themselves. Enabling this feature would significantly improve guest experience and reduce front desk dependency.

We would appreciate it if the Yanolja Cloud Product Team could share the tentative roadmap or timeline for introducing these enhancements.

Thank you for your continuous efforts in improving the platform for hoteliers.

0 Votes