Introducing the New Enhanced Night Audit Flow

We're excited to introduce the Enhanced Night Audit Experience designed to make one of the most critical hotel operations faster, simpler, and more reliable than ever before.

The Night Audit process plays a vital role in ensuring smooth daily operations. With this update, we've completely redesigned the workflow to reduce complexity, improve visibility, and help front desk teams complete end-of-day activities with greater confidence.

Want to learn more? : Check out the complete feature guide, screenshots, and workflow details here: Enhanced Night Audit Flow

What's New?

1. Simplified Night Audit in Just 3 Steps

The Night Audit process is now easier to follow and requires fewer clicks.

Step 1: Complete Pending Check-outs

• Review all due-out guests

• Settle outstanding balances

• Complete pending check-outs

Step 2: Complete Pending Check-ins

• View all arriving reservations in one place

• Auto-assign rooms in bulk

• Check in multiple guests simultaneously

• Void reservations directly from the screen when required

Step 3: Confirm & Finish

• Confirm the next business date

• Post nightly charges automatically

• Complete day closure with audit logs generated automatically

2. Quick Night Audit

When there are no pending arrivals or departures, the system automatically skips the full workflow.

Simply:

• Confirm the next business date

• Click Continue

• Complete Night Audit in seconds

3. Auto Night Audit Mode

Properties can now take advantage of a more reliable day-closing process with Auto Night Audit.

Key highlights:

• Default auto-run time set to 6:00 AM

• Existing Auto Night Audit schedules remain unchanged

• Staff can still manually run Night Audit anytime after midnight and before the scheduled auto-run

• Ensures business dates close on time without operational interruptions

4. New Front Desk Operations Screen

The previous Unsettled Folio screen has been upgraded to Front Desk Operations.

Everything is now available in one place:

• Outstanding Folios

• Missed Check-ins

• Missed Check-outs

Navigation: Guest → Front Desk Operations

This centralized view helps teams quickly identify and resolve pending operational tasks.

5. Past Date Check-in & Check-out Support

Missed a check-in or check-out due to Auto Night Audit?

Authorized users can now complete past-date operations directly from the system while maintaining operational accuracy and audit compliance.

6. Improved Financial Year-End Handling

Year-end rollover is now more streamlined.

Before the new financial year begins, teams can:

• Review document numbering

• Modify prefixes and starting indexes

• Apply changes instantly after audit completion
  
  

Supported document types include:

• Guest Registration

• Guest Folio

• Guest Invoice

• Receipts

• Cancellation Documents

• Extra Charge Vouchers

For properties using Auto Night Audit, year-end rollover and numbering resets can be handled automatically based on configured settings.

6. Benefits for Your Team

• Faster Night Audit Process
• Reduced Manual Effort
• Auto Day Closure with Auto Mode
• Quick Night Audit for Faster Closures
• Centralized Front Desk Operations
• Support for Missed Check-ins & Check-outs
• Improved Financial Year-End Management

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