Extra Charge Voucher

Posted 19 days ago by Admin

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Admin

Hi YCS,

We noticed that the Extra Charge Voucher only captures the name from the master folio.

We tested generating an Extra Charge Voucher for a charge that was posted under a room sharer's folio. Although the charge is clearly assigned to the sharer's folio, the generated voucher still displays the master folio guest's name.

This behavior does not make sense and may cause confusion, especially when guests request separate folios. If the voucher is presented to the guest, the extra charge appears to belong to the wrong person, even though it is correctly posted under the sharer's folio.I hope your team do something on this.


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