How to print Single or Multiple GR card in eZee Absolute?

Once the guest arrives at the hotel, the front desk agent creates a guest registration card in order to collect important guest information which is required to be signed from the guest.  Once guest check-In to a hotel, the hotelier prints GR Card for guest reference, Below are the steps on how to Print GR Card for Multiple / Single Guest who arrive.

Note: The Guest Registration (GR) card number will not be generated before check-in. It will only be generated at the time of check-in.

Reasons why the GR card number is not generated before check-in:

1. Verification of Guest Identity

   • Guest details (name, ID proof, address, nationality, etc.) must be verified against valid identification documents presented only at check-in.

   • Printing the GR card in advance may cause discrepancies or mismatches with the actual ID provided.

2. Dynamic Information

   • Information such as number of guests, duration of stay, room assignment, payment method, and special requests is usually confirmed only during check-in.

   • Printing beforehand risks outdated or incorrect data.

3. Guest Signature Requirement

   • The GR card requires the guest’s physical signature to confirm acceptance of terms and conditions, hotel policies, and data accuracy.

   • This can only be captured during the check-in process.

4. Operational Accuracy

   • Advance printing could create confusion in case of last-minute booking modifications, cancellations, or no-shows.

   • Printing after check-in ensures the document reflects accurate and up-to-date details.

How to Access: In order to print Single or Multiple GR cards please follow the below steps.

Printing a Single GR Card:

1. Navigate to Arrivals:

   • Go to Front Office > Reservations > Arrivals.
     
     
     
     

2. Select the Reservation:

   • Click on the specific reservation for which you want to print the GR card.

3. Print the GR Card:

   • Hover the mouse on Print/send Option
     
   • Click on the Print Guest Registration Card button.
     
     
     
     

Printing Multiple GR Cards:

1. Navigate to Arrivals:

   • Go to Front Office > Reservations > Arrivals.
     
     
     
     

2. Select Multiple Reservations:

   • Use the checkboxes to select the reservations for which you want to print GR cards.

3. Print GR Cards:

   • Click on the Print Guest Registration Card button to print GR cards for all selected reservations.
     
     
     
     

Alternative Method via Edit Reservation:

1. Access Stay View:

   • Navigate to Front Office > Stay View or Reservation Section.

2. Edit the Reservation:

   • Click on the reservation you wish to print the GR card for.
   • Click on Edit Reservation.

3. Print the GR Card:

   • Within the reservation details, click on the Print GR Card option.