Everything You Need to Know to Connect a Payment Gateway

Overview & Benefits of Using a Payment Gateway

Integrating a payment gateway with your PMS allows you to manage all payment-related operations directly within the system, improving efficiency, security, and accuracy.

• Pre-arrival authorization/charging: Authorize or charge cards before arrival to collect deposits and reduce no-shows
• Direct PMS payment processing: No need to manually charge prepaid or physical cards via external terminals
• Automatic payment capture: Seamlessly capture payments for prepaid and OTA reservations within the reservation itself
• No manual posting required: Eliminates manual entry with centralized tracking of all transactions
• Reduced errors: Minimizes human errors in posting and reconciliation
• Faster operations: Speeds up guest check-in and check-out experience
• Auto-generated receipts: Generates receipts automatically, helping reduce chargebacks
• Custom payment rules: Configure rules such as “no check-in without payment”
• Flexible collection options: Collect credit cards as a guarantee or take partial payments directly from the booking engine

B) Supported Payment Gateways

We currently support the following payment gateways:

- Fortis / Zeamster (Recommended): Reliable and seamless integration with advanced automation capabilities

- Shift4: Widely used solution with strong terminal and card-present support

- Stripe: Flexible and globally recognized gateway for online payments

C) Getting Started

If you do not already have an account with any of the above payment gateways:

    1. Create an account with your preferred payment gateway

    2. Once your account is ready, get in touch with our Sales Team

        - They will guide you regarding the integration process and applicable fees

         - You can connect with sales team via:
           Email: sales.usa@yanoljacloudsolution.com
           Phone: +1 (503) 643-8162 (Extension 1 for Sales)

    3. After completion, our Support Team will assist you in connecting the gateway to your PMS

        - You can connect with our support team via:
          Email: cxusa@yanoljacloudsolution.com
          Phone: +1 (503) 643-8162 (Extension 2 for Support)

 - Terminal Requirement (Important)

If you require a card machine/terminal, please note:

- The terminal must be purchased/provided by the payment gateway provider

- Our PMS will integrate with the terminal once it is configured through the gateway

- Make sure that your terminal setup is complete and that your terminal is connected to the internet
- For Fortis / Zeamster:
1) Press 26342) F for menu
3) Select control panel -> Terminal settings -> Comm means -> Advanced options -> Ethernet -> “Ping.”
4) Enter the address “8.8.8.8” or “1.1.1.1” and press the green key. If the received number shows 4/4, the ping is successful. If the received number shows 0/4 the ping fails which means device does not have internet.
- For Shift4:
Their own team will setup the Payment Gateway Terminal in your computer.

- Note

- Payment gateway setup involves both gateway-side configuration and PMS integration

- Our team will assist you throughout the process once the initial setup is completed with the provider