When more than one room is required to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. Sometimes it's required to remove a guest transaction from group reservation and generate an individual guest invoice
A: To remove a guest's transaction from a group reservation and manage it as an individual booking in eZee Absolute:
Steps to remove a transaction from a group reservation:
Go to Group Reservations:
- Navigate to Reservations > Group View.
- Navigate to Reservations > Group View.
Select the Reservation:
- Locate the group reservation that contains the transaction.
- Click on Edit Reservation.
Access Room Charges:
- Go to Room Charges > Group Info.
Remove the Transaction:
- Identify the transaction to be removed.
- Click on More > Remove Transaction.
Confirm & Save:
- The selected transaction will now be managed separately as an individual booking.
- You can find it in the reservation list.
Note: Remove a transaction from the group available as an individual reservation you can view from the reservation list.
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