How to schedule In-house email from Email Marketing & Scheduling?

Modified on Tue, 4 Mar at 6:10 AM

Refer to the attached video for more details, or check the screenshot below the video.



To schedule in-house emails for guests during their stay using eZee Reservation's Email Marketing & Scheduling feature, follow these steps:

  • Log in to your eZee Reservation account.
  • Navigate to Marketing > Email Marketing & Scheduling section.
  • New Template



Select type as In-House and Subject line, You can blank the template or copy from the existing one



Design the Email Body:

  • Compose the email content in the Email Body section.
  • Utilize predefined tags enclosed in curly braces {}to personalize the email.
    • For example, using {name} will automatically insert the guest's name when the email is sent.
  • Incorporate other relevant tags as needed to customize the message.



Schedule the Email:

  • Define the timing for the email to be sent relative to the guest's arrival or during their stay.
  • Specify the number of days after arrival when the email should be sent.
  • This scheduling ensures that the email is automatically dispatched to in-house guests based on the defined criteria.


Save and Activate the Template:

  • After configuring the email content and scheduling, save the template.
  • The system will then automatically send the email to guests according to the specified schedule.



Additional Options:

  • Save for Later: If you wish to draft the email and finalize it later, use the "Save for later" option to keep it as a draft.

  • Manual Sending: To send emails immediately:

    • Select the Manual option.
    • A list of all current in-house (stayover) or due-out guests will be displayed.
    • Choose the guests you wish to email and send the messages directly.
  • CC and BCC: You can add email addresses in the CC and BCC fields to send copies of the email to additional recipients as needed.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article