How to schedule post-departure email from Email Marketing & Scheduling?

Refer to the attached video for more details, or check the screenshot below the video.

Post-Departure

To schedule post-departure emails in eZee Reservation, follow these steps: 

• Log in to your eZee Reservation account.
• Navigate to Marketing > Email Marketing & Scheduling section.
• New Template

Select type as post-departure and Subject line, You can use blank template or copy from the existing one.

Design the Email Body:

• Compose the email content in the Email Body section.
• Utilize predefined tags enclosed in curly braces {}to personalize the email.
  • For example, using {name} will automatically insert the guest's name when the email is sent.
• Incorporate other relevant tags as needed to customize the message.

Schedule the Email:

• Define the timing for the email to be sent relative to the guest's departure.
• Specify the number of days after departure when the email should be sent.
• Setting this value to "0" will send the email immediately after checkout.

Save and Activate the Template:

• After configuring the email content and scheduling, save the template.
• The system will then automatically send the email to guests according to the specified schedule.

Save for Later: If you wish to draft the email and finalize it later, use the "Save for later" option to keep it as a draft.

CC and BCC: You can add email addresses in the CC and BCC fields to send copies of the email to additional recipients as needed.