Please refer attached Video for the same
Pre-Arrival
Select type as pre-arrival and Subject line, You can blank template or copy from the existing one
Design the Email Body:
- Compose the email content in the Email Body section.
- Utilize predefined tags enclosed in curly braces
{}
to personalize the email.- For example, using
{name}
will automatically insert the guest's name when the email is sent.
- For example, using
- Incorporate other relevant tags as needed to customize the message.
Schedule the Email:
- Define the timing for the email to be sent relative to the guest's arrival or reservation date:
- Before Arrival Date: Select this option and specify the number of days before the arrival date when the email should be sent.
- After Reservation Date: Choose this option and define the number of days after the reservation date to send the email.
- Setting the value to "0" will send the email on the arrival date or immediately after booking, depending on the chosen option.
Save and Activate the Template:
- After configuring the email content and scheduling, save the template.
- The system will then automatically send the email to guests according to the specified schedule.
Additional Options:
Save for Later: If you wish to draft the email and finalize it later, use the "Save for later" option to keep it as a draft.
CC and BCC: You can add email addresses in the CC and BCC fields to send copies of the email to additional recipients as needed.
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