To exempt tax on a reservation in PMS, even after check-in, follow these steps:
Access the Reservation:
- Navigate to Operations > Edit Transaction/Room.
Open Folio Operations:
- Click on Folio Operations.

- Click on Folio Operations.
Initiate Tax Exemption:
- Select Tax Operation.
- Choose the tax to exempt.
- Click on Exempt.

Enter Exemption Details:
- Input the Tax Exemption ID.
- Click Save to apply the changes.

User Privileges Required:
- Ensure the following rights are enabled:
- Edit an item on audited data
- Edit item on an open date

These settings can be configured under user privileges in the cashiering section.
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