Steps for Tripadvisor Connectivity

Steps for Tripadvisor Connectivity

1. Log in to your Trip Connect panel and select "Your Business."

2. Click on Products > Trip Connect Instant Bookings.

3. Check your eligibility.

4. Click on Get Connected.

5. Select your connectivity partner as eZee Technosys Pvt. Ltd. and proceed.

Important Synchronization Details

Tripadvisor will take more than 48 hours to fetch data from the Booking Engine within the Unified Solution. Once completed, the rates and availability will be visible.

To enable Tripadvisor connectivity, a Cancellation Policy must be added to the system. Any Rate Plan displayed on the Booking Engine must contain a specific cancellation policy (defined by the number of days). You must add the "Number of Days" a guest can cancel before arrival for all Refundable Rate Plans.

Note: These changes are only required for Booking Engine Rate Plans.

How to Update Settings in the Unified Solution

To access the configuration settings:

1. Click on the User Icon.

2. Select Go To Configuration.

Accessing Rate Plan Settings:

3. Go To Menu

4.  Click on Rate Plans.

5.  Select the specific Rate Plan you wish to update.

6.  Click the Edit button.

7.  If the Rate Plan is Non-Refundable: Check the box "Is this rate plan non-refundable?".

8.  If the Rate Plan is Refundable: Uncheck the box "Is this rate plan non-refundable?" and enter the number of days required to cancel the booking before arrival.

Crucial: Until these actions are performed, property availability will not show on Tripadvisor, as it is currently fetching data from the Unified Solution via the partner connection.