How to schedule post-departure email from PMS?

Post-Departure Email Setup

To schedule post-departure emails in PMS, please follow the steps below:

 Login to Your PMS Account

• Sign in to your PMS account.

Navigate to Notification Settings

• Go to Configuration
• Select Notification

Add New Guest Email

• Click on the Guest option.
• Select (+) Add New Guest Email.

Schedule the Email

• Define the number of days after the guest’s departure when the email should be sent.
• Example:
  • 0 = Email will be sent immediately after checkout
  • 1 = Email will be sent one day After departure

5. Design the Email Body

• Compose the email content in the Email Body section.
• Use predefined tags enclosed in curly braces {} to personalize the email.

Example:

• {name} = Guest Name

You may use other available tags as required.

6. Save and Activate

• After completing the setup, click Save.
• The system will automatically send the email based on the configured schedule.

7. CC and BCC

• You can add email addresses in the CC and BCC fields to send copies of the email to additional recipients if needed.