Sometimes, the front office staff voids or cancel transactions with backdated dates, but later on, they realize that the guest’s transaction needs to be present in the system. In such cases, it becomes necessary to add that missing booking or voided transaction. To address this issue, we have a function called “Insert transaction” in the system.
How to access: In order to insert a transaction refer to the below video and steps.
Location: eZee Absolute front >> Click on ≡ (three lines) >> Front Office >> Insert Transaction >> Enter the details of the booking >> Save.
User Privileges: eZee absolute configuration >> User >> Edit User >> privileges >> Front office >> access to insert transation
Path:Login into eZee Absolute >> Click on ≡ (three lines) >> Frontoffice >> Insert Transaction >> Enter preferred details (Arrival/Departure Date, Guest name, Phone/email, Identity and etc as preferred) >> Save.
Screenshot 1: eZee absolute Front Office >> Insert Transaction
Screenshot 2: Fill in the Guest detail in this Insert Transaction window and click the Save button to available this guest record in the past date.
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