How can I get a list of folios with due balance for checked-out, No-Show and Cancelled transactions? (Unsettled Folios) In eZee Absolute?

In eZee Absolute, when a booking is canceled, marked as a no-show, or checked out, but the payment is not fully settled, it remains as an unsettled folio. Even if a payment entry was made before cancellation or voiding, the balance may still appear as unsettled.

To track and manage these unsettled folios, follow these steps:

1. Go to the Unsetteled Folio List

   • Navigate to Front Office > Unsettled Folios.
     
     
     
     

2. Filter for Unsettled Folios

   • Click on Advanced Search.
   • Set Folio Status to Checked Out, No-Show, or Canceled.
   • Select Balance Type as Due Balance to find unpaid or unsettled folios.
     
     
     
     

3. View or Export the List

   • Click Search to display unsettled folios.
   • If needed, export the list as Excel, PDF, or CSV for record-keeping or follow-ups.
     
     

This feature helps hoteliers ensure all payments are accounted for, even if a reservation was voided or canceled after a payment entry was made.