How to Access Support Center ?

What is a Support Center?

The Support Center is your ultimate problem-solving companion! It’s designed to empower you with:

• Quick Answers: Access FAQs for instant solutions.
• Seamless Support: Submit tickets for personalized assistance.
• Effortless Tracking: Monitor your requests and stay updated.

How to Access It in Seconds:

1. Open eZee Absolute.
2. Click on User.
3. Select Support Center from the menu.

Screenshots: 1

How to Utilize the FAQs?

Get quick solutions to common queries using the FAQs section. Here are some examples to guide you:

How to create a new room in eZee Absolute? 

How to setup KOT and receipt printer? 



How to create a room type in Reservation/Centrix? 


How to split reservations in eZee Absolute? 

How to Generate a Ticket in the Support Center?

Logging your issue has never been this easy! Here's why it's a game-changer:

• Stay Organized: Keep a record of your concerns.
• Get Real-Time Updates: Track your ticket’s progress 24/7.
• Faster Solutions: Help us resolve your issues more effectively.

Simple Steps to Submit a Ticket:

1. Go to Support Center.
2. Click on Submit a Ticket.

Track Your Tickets Like a Pro

Wondering how your ticket is progressing? Stay in control with real-time monitoring!

Here’s Where to Look:

1. Open the TICKET section in the Support Center.
2. View updates, responses, and statuses in one place.
   
   Why Choose the Support Center?
   • Fast Resolutions: Get answers in record time.
   • Transparent Tracking: Always know the status of your request.
   • User-Friendly Interface: Built to make your experience hassle-free!