How to Accept the Booking.com OTA Connection Requests?

Follow these simple steps to approve the Booking.com OTA connection request:

✅ Step 1: Navigate to the ContentAPI Tool

✅ Step 2: Go to "Manage Connections"

• On the left-side menu, click "Manage Connections" (Step 1). 
• Right below it, click “Manage Request” (Step 2) .
• From the dropdown (Step 3), choose “Booking.com” as the OTA channel.
• In the text box (Step 4), type the channel hotel code provided by Booking.com OTA.
• Then click the search icon (Step 5) to fetch the request.
• Verify the hotel details such as:

• Hotel name and code

• Address

• Pricing model
  Once confirmed, click “Approve” (Step 6) to accept the connection request.

Note: The basic pricing model should be selected as “Occupancy-Based” only.

If NO connection request is visible:

• Check the OTA (Booking.com) Extranet portal to confirm whether switching has already been completed.

• If switching is confirmed but the request is still not visible in ContentAPI:

  • Please wait for some time and try again, OR

  • Check under “Active Connection” to see if the request has already been processed.