In eZee Absolute, you cannot directly change the category of an existing room. To update the category, you must deactivate the existing room and create a new room under the desired category.
Follow the steps below:
Step 1: Check Reservations Before Deactivation
Before deactivating any room, you must confirm:
There are no current (in-house) reservations
There are no future (upcoming) reservations
No Maintenance Block Should be there.
⚠️ Important
If there is any existing or future reservation linked to the room, the system will NOT allow you to deactivate the room.
Step 2: Deactivate the Existing Room
Go to Configuration > Room > Rooms
Select the room you want to deactivate
Rename the room
Reason: The system will not allow creating another room with the same name
Example:
Rename Deluxe 101 → Deluxe 101 – Old
Click Save
Change the status to Inactive
Step 3: Create a New Room Under the Desired Category
Use the new category while creating the room.
Link for reference:
https://yanoljacloudsolution.freshdesk.com/en/support/solutions/articles/9000234501-how-to-create-a-new-room-in-ezee-absolute-
Steps:
Go to Configuration > Room > Rooms
Click Add New
Select the correct room category
Enter the new room name
Set additional details (floor, features, etc.)
Save
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