Managing and Exporting Guest Database in eZee Absolute

Yes, eZee Absolute includes a built-in Guest Database to manage and store all guest-related information.

What is the Guest Database?

It contains details of all guests who:

• Booked online

• Had a manual reservation

• Were added manually by staff

Guest data is automatically saved when reservations are created.

You can view, search, or export guest records from the system.

If a guest has stayed earlier, their profile appears as a suggestion while making a new booking, so you do not need to enter all the details again manually.

For a step-by-step walkthrough on how to access and manage the Guest Database, please refer to the training video.

How to Access the Guest Database

Steps:

1. Log in to your eZee Absolute account.

2. Go to the Front Office tab.
   
   

3. Click on Guest Database.
   

4. You will see a list of guest records stored in the system.

Can I Export Guest Details from eZee Absolute?

Yes, you can export guest information such as:

• Guest Name

• Email Address

• Phone Number

• Physical Address

• Date of Birth

• Spouse’s Birth Date

• Wedding Anniversary

• Other available details

How to Export Guest Details

Steps:

1. Log in to eZee Absolute.

2. Navigate to Front Office.

3. Select Guest Database.
   
   

4. Click on Export to download the guest data in Excel format.
   
   

Required Privileges to Access Guest Database

To view or export guest information, the user must have the necessary privileges.

Path to Assign Privilege:

Go to Configuration >> User >> Edit User.

Under User Privileges, enable access to the database.