Where can I find a report that shows all the refunds done with PMS?

To view all refunds:

        Navigate to the hamburg menu on Top left Corner (≡)  

1. Click on the Reports Section.
    
2. Click on Back Office Report.
3. Click on Daily Refund Report.
4. Apply Filters: Select the date range, payment mode, and refund reason.
5. Click on Generate Report
   

Details Included:

• Booking ID, guest name, refund amount, refund mode, and date.

Export Options:

• Export the report as PDF, Excel, or CSV for record-keeping.

Note: Ensure you have the necessary permissions to access financial reports.

User Privileges: PMS configuration >> User >> Edit User >> report >> back office report >> daily refund report.