How to Add Manual Reservation from Channel Manager?

Steps to Add a Manual Reservation

1. Access the Reservation Module

• Click on the “Add Reservation” icon.
  
  
  

  
  
  

  

2. Set Stay Duration

• Check-in Date: Select the guest’s arrival date

• Check-out Date: Select the guest’s departure date

3. Enter Booking Details

• Booking Source: Select the source of the booking (e.g., Direct, Travel Agent, Business Source)

• Booking Type: Choose the booking status (e.g., Confirmed / Hold / Unconfirmed)

4. Assign Room Details

• Room Type: Select the required room category

• Rate Plan: Choose the applicable rate plan

• Number of Rooms: Enter the number of rooms to be booked

• Occupancy: Specify the number of adults and children for each room

5. Enter Guest Information

• New Guest: Manually enter guest details

• Returning Guest:  Search for existing records

6. Send Confirmation

• Enable the option to send a booking voucher / confirmation email

• Enter the recipient’s email address

7. Set Billing Preferences

• Select the billing reference (e.g., Guest, Company, Group Owner)

8. Record Payment Details

• Deposit: Enter the received deposit amount (if any)

• Credit Card Details: Add card information if available

• If payment is collected at the time of booking, record the amount received

9. Save the Reservation

• Click on “Save” to complete the process. The reservation will now be successfully created in the system.