Secure Login & Account Security

Modified on Tue, 14 Jul at 3:59 PM

Secure Login adds a second layer of protection to your account. In addition to your password, it confirms your identity with a one-time code (OTP), an authenticator app, or a passkey - so that only you can sign in, even if someone else learns your password.


This guide walks you through the complete experience: your first sign-in, setting up verification, how everyday login changes once security is active, and how to manage your contact details, password, and signed-in devices over time. It is written for everyday users - no technical knowledge is required.

First-Time Identity Verification

The first time you sign in after Secure Login is enabled on your account, you verify your identity using one of the available methods:

SMS OTP - a code by text message

WhatsApp OTP - a code via WhatsApp

Email OTP - a code to your email inbox

Authenticator App - codes generated by an app on your phone


REQUIRED

Identity verification is mandatory for all users - every user must verify at least one method to continue signing in. For the strongest protection and easy account recovery, we advise setting up all the available methods, not just one.


The available verification methods

You can set up any combination of the methods below. Having more than one means you always have a backup way to sign in.


Setting Up - SMS/WhatsApp/Email 


Setting Up - Trusted Device 


Setting Up - Passkeys


Setting Up - Authenticator App

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