Is it possible to do undo check-out in PMS?

Modified on Mon, 27 Jul at 6:59 PM

Yes, it is possible to undo a check-out if a guest has been mistakenly checked out in the system.

Follow the steps below to undo a check-out:

1. Navigate to the reservation for which you want to undo the check-out.

2. Click on More Options.

3. Click Undo Check-out. The guest's check-out will be reversed.

4. Ensure that the user has the required privilege to perform the Undo Check-out operation.

Note- Once the Night Audit is completed you can not perform "Undo check-out" operation.