How to split Folio (separate extra charges and Room Charges) for booking in eZee Absolute?

Sometimes guests want to have separate bills for there room charges and extra charges as the main bill needs to be submitted to the company or so, that is the reason they would request us for the same.

In eZee Absolute, you can split a folio to separate room charges and extra charges (such as food, spa, or other services).

When to Split a Folio?

• The company pays for the room, but the guest pays for extras.
• A guest wants to pay room charges and extra charges separately.
• A group booking requires individual folios for each guest’s expenses.

How to Access: In order to perform split folio operation please follow the below steps and video.

Steps to Split a Folio

1. Open the Reservation

• Log in to eZee Absolute.
• Go to Front Office > Reservations.
• Find and open the guest’s reservation by clicking on Edit Reservation.
  
  
  
  

2. Access Folio Operations

• Click on the Folio Operations tab within the reservation.

3. Add a New Folio

• Click on + icon to create a new folio.
• Name the folio (e.g., "Room Charges" and "Extras").
  
  

4. Move Charges to the New Folio

• Select the charges you want to move (e.g., extra charges).
• Click on Move to Folio and choose the new folio.
• Select "Generate invoice number on/post-checkout" if you want to generate a separate invoice for this extra folio and click on save
  
  

5. Confirm and Save

• Review the folio details.
• Click on Save.
• These steps will create a new folio in which we can move the charges
  
  

6. select destination folio or new folio to move charges

• Go to the folio which contains all the charges
• Click on More drop down and Select Split Folio Option.
  
  
  
  
  
• Select a destination folio in chich you want to move.the charges here you can select the newly created folio.
  
  
  
  
  
• (default system will show the inhouse guests folio in you need another one you can search by the criteria shown)
  
  
  
  

7. Move Charges and Save

• Encheck the charges you want to move (e.g., food, spa, or other extras).
  
• Split the charges from Source folio to destination Folio by selecting the charges and click on Arrow ( > )
  
  
  
  
• Review the folio details to ensure charges are split correctly.
• Click on Save to finalize the split.
  
  

How to Check the List of Generated Folios

You can refer to the Folio List Report in eZee Absolute to view all generated folios.

Steps to Access the Folio List Report:

1. Log in to eZee Absolute.
2. Click on the Hamburger Menu (☰) in the top-left corner.
3. Select the Reports option.
4. Search for Folio List Report in the report search bar.
5. Choose the date type (Transaction Date / Arrival Date / Departure Date).
6. Select the date range for which you want to retrieve folios.
7. Apply filtersas needed:
   • Paid / Unpaid Folios
   • Room Folios / POS Folios
8. Click on Generate Report.
   
   

The report will display a list of folios based on the selected criteria.