How to take a walk-in / Reservation in a room in eZee Absolute?

The term "Reservations" refers to the process of reserving a particular type of room for a specific guest for a given period. On the other hand, a 'Walk-in' is a guest who arrives at the accommodation without having made a prior reservation, seeking accommodation for the night.

Video Tutorial: In order to Walk-In / New Reservation in the system refer to the below videos and steps.

Step 1: Access the Reservation System

1. Log in to your eZee Absolute account.
2. Click on Add Reservation or directly select a room from the Room Status screen.
   
   
   
   

Step 2: Enter Guest and Booking Details

1. In the Quick Reservationwindow, fill in:
   • Guest Name
   • Arrival & Departure Date
   • Number of Guests
   • Room Type and Rate Plan
2. Click Reserve to save the booking.
   
   
    

Step 3: Check-in the Guest (For Same-Day Arrival)

• If the reservation is for today this means system date and reservation check-in date is same, a Check-in button will appear. Click it to complete the check-in process.(The system date might not be correct if the Night Audit is not performed.)
• If the booking is for a future date, only the Reserve option will be available.
  
   

Prerequisite: User Privileges for Reservation

Before making a group booking, ensure the user has permission to add reservations:

1. Log in to eZee Absolute Configuration.
2. Click on Users and select the user you want to edit.
3. Click on Edit User.
4. Navigate to Privileges > Reservation.
5. Ensure that "Add Reservation" privilege is enabled.