To use Guest Portal Service, please refer following steps with screenshots;
Step 1: Activate Guest Portal
Path: Go to eZee Absolute Configuration >> Settings >> Others >> Guest Portal Settings >> then activate the Guest Portal and set the visibility settles, general settings, and Property Map as per your preference. (Refer below screenshot)
Further, while you will take a reservation an email will be sent to the guest along with the guest portal link. The guest needs to click on the link and and web application will open on his/her smart device.
Moreover, Let's see How the Guest Portal will look like when the guest will open. (Refer to the below screenshot to have a first look at the guest portal at the guest's end.)
As shown in the above screenshot, the guest portal holds features like Confirm your Check-In, Need Transport, Manage Profile, Modify Booking, Cancel booking, Check Your Bill, and a lot more.
The guest will click on the appropriate option/button and perform the operation accordingly.
Once the operation/request is performed by the guest, the Front Office Manager/Executive will receive a notification on eZee Absolute Front office. (Refer to the below screenshot to have a look at it)
Screenshot 1:
Screenshot: 2
Screenshot 3:
Here, the hotelier can APPROVE or REJECT the request received from the guest.
This is all we have in Guest Portal Feature.
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