How to Void booking in eZee Absolute?

To Void any booking from Absolute, you can refer to Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reason preloaded, you can click on + to add a new reason.

Void a Booking from Stay View:

1. Log in to eZee Absolute PMS and go to the Stay View section.
2. Find and click on the booking you want to void.
3. Once the booking details open, click on the More Option button.
4. A dropdown menu will appear—clik on Void Reservation.
5. Enter the reason for voiding when prompted.
6. Click Save to confirm and complete the void process.
   
   

Void a Booking from the Reservation Section:

1. Navigate to the Reservations section after logging in.
2. Locate and click on the reservation you want to void.
   
   
   
   
3. Click on the More Options button, which will display a dropdown menu.
4. Select Void Reservation from the list.
5. Enter the reason for voiding and click Save to confirm.
   
   

Prerequisites:

Before voiding any booking, ensure your account has the necessary permissions:

1. Go to eZee Absolute Configuration → User → Edit User.
2. Under Privileges, enable Void Reservation.
3. For OTA bookings, also enable Void OTA Booking Restricted.

Important Notes:

• All voided bookings are recorded in the Void Reservation Report for tracking.
• Only users with the appropriate privileges can perform the void action.