Sometimes room tariff/Charges are required to change like at the time of booking is made with a normal rate instead of applying a special rate for corporate guest booking. So, for this reason, it's' require to update room charges after guests arrived.
How to Access: In order to charge room tariff/Charges please follow the below steps and video.
Location: There are several ways we can update room charges for inhouse guests like.
- eZee Absolute PMS >> Stay view >> Edit transaction
- eZee Absolute PMS >> Front Office >> Reservations >> Edit transaction
- eZee Absolute PMS >> Front Office >> Reservations >> Arrivals >> Edit transaction
User Privilege: eZee absolute >> Go to Configuration >> User >> Edit user >> Privileges >> Front Office >> Change Room Rate after Check In. & Change Room Rate for Audited date
Screenshot 1: Click on that booking and select Edit Reservation >> Room Charges (Tab) >> Click on "update details" button >> Select Update Rates
Screenshot 2: (Checkmark) "Rates Inclusive Tax" (If entered rate is GROSS) >> (Choose) Apply To Selected Dates/Apply To Whole Stay >> Apply.
In the same way, you can update Pax, Room Type, and Meal Plan, by selecting a particular entry.
Report: After updating room charges, if you want to see in Report, you can refer to Audit Trails Report, In this report, you can refer to Operation: Roommate Change, from there you can refer to what was old rates and what is new rates.
Related Question:
- Is it possible to change the Number of PAX after the guest is In-House?
- Is it possible to change the Rate Type after the guest is In-House?
- Is it possible to change the Meal Plan after the guest is In-House?
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