Is it possible to do undo No Show reservations in eZee Absolute?

Yes, in eZee Absolute, you can reverse a reservation marked as a "No Show." This is useful if a guest arrives after being marked as a no-show or if the status was assigned by mistake. Here's how to undo a no-show reservation:

Steps to Undo a No-Show Reservation:

1. Access the Reservation:

   • Navigate to Front Office > Reservations.
   • Use the Search function to filter reservations by selecting the status No Show.
     
     
     
     
     

2. Reactivate the Reservation:

   • Click on the specific reservation you wish to update.
   • Click on More options.
   • You will find an option to Undo No show Reservation Click on it
     
     

Note: If the night audit has already been performed after marking the reservation as a no-show, you can still activate the booking using the same steps. However, the reservation's arrival date will be updated to the current working date.

1. Access the Reservation:

   • Navigate to Front Office > Reservations.
   • Use the Search function to filter reservations by selecting the status No Show.
     
     
     
     
     
     

2. Reactivate the Reservation:

   • Locate the specific reservation you wish to update.
   • Click the downward arrow next to the reservation details.
   • Select Activate Booking from the dropdown menu.
     
     
     
     
     

3. Update Reservation Details:

   • After activating, select the Room Type, Rate Plan, and verify the Arrival and Departure Dates.
   • Click Save to confirm the changes.