How can we change a reservation's room type in eZee Absolute?

Sometimes it's required to change room type for several reasons like a guest requesting to upgrade his booking with a higher category room type, Due to maintenance work, it's required to allocate different room types instead of booked room type.

How to Access: In order to perform a change reservation room type operation please follow the below steps and video.

Location: eZee absolute PMS Front Office >> Reservation list >> Select Room Move.

User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Front Office >> Assign Room & Unassign Room.

1. We can do Room Move to change room type: eZee absolute >> Front Office >> Stay View / Room View >> Select/Click the reservation for which you want to change the room type >> More Options >> Room Move >> Select New Room type and Room Number >> Save.

Video : 

Screenshot :

2. Or we can also Unassign/Assign Rooms to change room Type:

If the room is already assigned to the reservation, In that case, we can unassign the room to the reservation and then again assign a new room type to the Reservation. Path: Front Office >> Stay View/Room View >> Select/Click on the Reservation >> More Options >> Unassign room. Please refer to the below screenshot for it.

After unassigning a room to the reservation we need to Assign a new room type and a room number to the reservation.

And also If the room was not assigned to the reservation from the beginning In that case too we can do an Assign room operation directly and  Assign a new room type and a room number to the reservation. Please refer to the below screenshots step by step for it.

Screenshot 1: We can find Unassigned room bookings from below mentioned Image options

Screenshot 2: