How to Add a Room Sharer?

Introduction

If a reservation includes multiple guests staying in the same room, hoteliers may want to record the names of all guests for reference and compliance purposes. The Room Sharer option allows you to add additional guest details under the same reservation.

Common Queries

Q1. Why should I add Room Sharers?
Adding Room Sharers helps keep complete guest records, improves guest management, and ensures compliance with hotel policies and local regulations.

Q2. Can I add more than one Room Sharer?
Yes, you can add multiple Room Sharers under the same reservation by repeating the process.

Q3. Will Room Sharers receive a separate folio?
No, Room Sharers are linked to the primary reservation. All billing and folio details remain under the main guest unless otherwise updated.

Step-by-Step Instructions

1. Search for the reservation

   • Go to the search option and enter either the Guest Name, Reservation Number, or Folio Number.

     
     
     

2. Open the reservation

   • Click on the reservation from the search results.

   • Select Edit.
     
     
     

3. Add Room Sharer

   • Go to the Guest Details section.

   • Click the "+" sign next to Guest to add a Room Sharer.
     
     
     

4. Enter details

   • Add the Guest Name, ID, and other required information.

   • Click Save.
     
     
     

5. Confirmation

   • The Room Sharer will now be displayed under the same reservation.