What Is a Business Source and How to Select or Update It?

Introduction

A Business Source represents the origin of a reservation — for example, a Travel Agent, Corporate Company, OTA (Online Travel Agency), or Direct Booking. Correctly assigning the business source helps track where bookings are coming from and ensures accurate reporting, analysis, and commission management.

Step-by-Step Instructions

To Select a Business Source While Creating a Reservation:

1. Click on Add Reservation.

2. From the Business Source dropdown, select the appropriate source (e.g., OTA, Company, Travel Agent, or Walk-In).

3. Continue filling out the reservation details and save.
   
   

To Edit or Update a Business Source After a Reservation Is Made:

1. Access the Reservation.

2. Click on Edit.

3. Go to Booking Details.

4. From the Business Source selection dropdown, choose or update the correct source.

5. Click Save.
   
   

Common Queries

Q1. Why is it important to select the correct business source?

• To track booking channels accurately.

• For commission settlement with travel agents or OTAs.

• For business insights and reporting.

Q2. Can I change the business source after check-in?
Yes, you can edit the business source anytime before or even after check-in, but it is recommended to assign the correct source at the time of booking for accuracy.

Q3. Will reports reflect the updated business source?
Yes, once the business source is updated in the reservation, all future reports will reflect the updated source.