How to remove transaction from Group in Unified Solution?

When more than one room is required for a booking with minimal effort, this is managed as a Group Reservation within the Unified Solution. Occasionally, you may need to separate a specific guest's transaction from the group to manage it as an individual booking or to generate a separate invoice.

How to Remove a Guest Transaction from a Group Reservation

To move a transaction into an individual booking, follow these steps:

Access Group Reservations:

1. Navigate to Reservations > Group View.

2. Locate the specific group reservation containing the transaction.

Select and Edit the Reservation:

3. Select the Reservation.

4. Click on Edit Reservation.

Access Room Charges and Group Info:

5. Navigate to the Room Charges section.

6. Click on Group Info.

Remove the Transaction:

7. Identify and select the specific guest transaction to be separated.

8. Click on the More options menu.

9. Select Remove Transaction.

Confirm & Save:

The selected transaction will now be managed independently as an individual booking. You can locate and manage this booking directly from your main Reservation List.

Note: Once a transaction is removed from the group, it becomes a standalone reservation available in your primary list for individual invoicing and updates.