How to move charges from one room to another room in PMS?

How to Move Room or Extra Charges Between Rooms/Folios

You can transfer room charges or extra charges from one room/folio to another using the Move option available in the Folio Details section.

Steps to Move Charges

1. Access Folio Details

• Go to Edit Reservation

2. Select Charges to Move

• Click on Folio Operations

• Choose the charges you want to transfer

• Click on the Move option

3. Specify Target Room/Folio

• Search for the destination room or folio

• Select the appropriate folio

• Click on "Search" to confirm

Enable Required Privilege

To allow users to transfer charges, ensure the below permission is enabled:

• Go to PMS configuration.

• Navigate to User

• Click on "Edit User."

• Open Privileges

• Under Cashiering, enable “Transfer Item from Folio."

Once this privilege is enabled, the user will be able to transfer items between folios.

Report Reference

To track or review transferred charges:

• Go to Audit Trails Report

• Check under the Move Folio operation