How to use the Lost and Found option in PMS?

Lost and Found Management in PMS.

The Lost and Found feature helps hotels efficiently track and manage items that are either lost by guests or found on the property.

Step 1: Accessing the Lost and Found Feature

User Privilege Requirement

To access this feature, ensure the required privilege is enabled:

Path:
PMS Configuration → User → Edit User → Privileges → Front Office → Access to Lost and Found

Step 2: Adding a Lost Item

Path to Add a Lost Item

• Click on the Menu (≡) icon at the top-left corner

• Navigate to Guest → Lost and Found

• Click on Add Lost
  
  
  

  
  
  

  
  
  
  
  

• Enter the required details of the lost item

• Click on Save
  
  
  
  
  
  

Step 3: Adding a Found Item

Path to Add a Found Item

• Click on the Menu (≡) icon at the top-left corner

• Navigate to Guest → Lost and Found

• Click on Add Found
  
  
  
  
  

• Enter the required details of the found item

• Click on Save