How to room move for group reservation in eZee Absolute?

We can not move rooms for group reservations at one click, we need to perform room move one by one for all bookings. This room move operation we can perform only at reservation mode once we perform guest check-in system does not allow to move rooms.

but if there are future bookings or not check-in yet, there is a short process, that saves time.

How to Access: In order to perform a group room move in the eZee absolute PMS system please follow the below steps.

1. Access Group Reservations:

   • Navigate to Reservations.
   • Switch to Group view.
     

2. Edit the Group Reservation:

   • Select the desired group reservation.
   • Click on Edit Reservation.
     

3. Unassign Rooms:

   • Go to Room Charges > Group Info.
   • Select the rooms to be moved.
   • Click on More > Unassign Rooms.
     

4. Assign New Rooms:

   • Return to the group reservation.
   • Assign the desired room types to the unassigned rooms.
     

Important Note:

• Room moves for group reservations must be performed individually for each booking.
• This operation is only possible before guest check-in; once checked in, the system does not allow room moves.