In some cases what happened was the guest booked for a few days but due to some reason he checked out 1 or 2 days before but we need to take full payment from the guest.
If the guest checked out before few days we have to amend the stay of the guest due to which the room charges and payments are not balanced so in that case, we can post the manual room to charges to the guest Folio by which the Payments and room charges will be balanced.
Refer to the below information on how we can post the manual room charges on Guest Folio.
Path: Edit Transaction >> Folio Operations >> More >> Room Charges >> Room Charges >> Room Charges Amount >> Add
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article