Understanding Unassigned Rooms and Their Impact on Inventory Blocking

Q: What are Unassigned Rooms?
Unassigned Rooms are reservations that are not linked to any specific physical room at the time of booking. Instead, they are placed under a general room type without being tied to a particular room number.

Q: Why do bookings fall under Unassigned Rooms?
If the Auto Room Assignment feature in the Channel Manager is deactivated, new bookings will fall under Unassigned Rooms. They will remain unallocated until manually assigned by the hotel.
If the feature is activated, the system will automatically allocate a room within the booked room type.

Q: Why do hoteliers use this feature?
Many hoteliers prefer this option when they have multiple rooms under the same room type (e.g., 5 Deluxe Rooms). In such cases, they keep bookings unassigned and only allocate a specific room number during check-in, based on availability.

Q: How to check and avoid Unassigned Rooms?

• If using Channel Manager → Ensure the Auto Room Assignment option is activated.
  

• If using PMS only → Verify that a specific room is assigned during reservation creation.
  

This prevents inventory from being blocked unnecessarily and ensures smoother operations.