How to take a walk-in / Reservation in a room in PMS?

Step 1: Access the Reservation System

1. Log in to your PMS account.
2. Click on Add Reservation or directly select a room from the Room Status screen.
   
   

Step 2: Enter Guest and Booking Details

1. In the Reservation window, fill in:
   • Guest Name
   • Arrival & Departure Date
   • Number of Guests
   • Room Type and Rate Plan
2. Click Reserve to save the booking.
   
   
   

Prerequisite: User Privileges for Reservation

Before making a group booking, ensure the user has permission to add reservations:

1. Log in to PMS Configuration.
2. Click on Users and select the user you want to edit.
3. Click on Edit User.
4. Navigate to Privileges > Reservation.
5. Ensure that "Add Reservation" privilege is enabled.