How to change Group Owner in the PMS?

In PMS, the Group Owner is the main reservation holder responsible for all bookings under a group. If needed, you can change the Group Owner to another guest in the group.

Steps to Change the Group Owner

1. Go to Group Reservation

   • Navigate to Front Office > Reservation or Stay View.
   • Locate and open the Group Reservation you want to modify click on Edit Reservation.
     

2. Access Group Owner Settings

   • Click on Room Charges Click on More Options and select Change Owner
   • In the Group Reservation Details, find the current Group Owner’s name.
     

3. Select a New Group Owner

   • Choose another guest from the same group.
   • Confirm the selection and save the changes.
     
     

Key Notes

• The new Group Owner will now have control over the group’s reservation details.
• This change will reflect in billing, folios, and reporting under the new owner's name.
• Only one guest can be assigned as the Group Owner at a time.
  
  

By following these steps, you can easily update the Group Owner to the correct person handling the booking.