How to manage delivery order in POS?

Modified on Mon, 16 Mar at 3:36 PM

Delivery Manager Module.
 

Overview

Food Delivery is a service where a restaurant or store delivers food orders directly to customers through a delivery driver and manage the orders through Delivery Manager.

Steps to Create and Process a Delivery Order :

Step 1 - Create a Delivery Order :

        1. Go to the Menu.

        2. Select Delivery Manager.

        3. Click on the “+” icon to create a new delivery order.


        4. Click on Add New Guest.


        5. Enter the required details:

                           Guest Name.

                           Mobile Number.

                           Address.


        6. Fill in the order information and click Place Order.



Step 2 - Add Order Items : 

        1. Punch the order items for delivery.

        2. Click Save.Once you click Save, the KOT (Kitchen Order Ticket) will be printed.


Step 3 - Assign Delivery Driver :

        1. After the order is prepared, go to Delivery Manager.

        2. Click on the Preparing/All section.

        3. Click Assign DriverThe order will be dispatched.


Step 4 - Dispatch Status :

        1. Go to the Dispatched/All section.

        2. Orders that are out for delivery will appear here. This means the order has been dispatched.


Step 5 - Complete and Settle Order:

        1. Once the driver delivers the order, click Complete.


        2. The order will move to the Completed/All section.

        3. Click on Settle to settle the order.


        4. After settlement, the order status will appear as Paid in the Completed section.


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