Is it possible to undo Cancel reservations in PMS ?

Modified on Fri, 6 Mar at 1:01 PM

Undoing a Canceled Reservation in PMS

Yes, it is possible to restore a canceled reservation in PMS, but only if the cancellation was made before the night audit.

How to Undo a Canceled Reservation:

  1. Navigate to Front OfficeReservation List.
  2. Search for the Canceled Reservation:
    • Click on the Search option.
    • If the reservation pertains to a Future date, uncheck the Reservation box.
    • Search using the Date Arrival.
    • Set the Status filter to Canceled for easier identification.

  3. Open the reservation go to more options and click on Undo Cancel Reservation.
  4. Confirm the action, and the reservation will be restored.

    This option helps hoteliers efficiently manage accidental cancellations and restore bookings when needed.


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